Belong Blue Mountains Goes Digital for Neighbourhood Centre Week  

Friday 1st May 2020 - Belong Blue Mountains

“Belong Blue Mountains is excited to launch our social connection and support services into the virtual space.  We will support individuals and community groups to connect via our virtual Zoom Community Room and teleconference facilities, we have phone and video call social support and connection services, as well as a letter-writing initiative.  And we’ll continue to look for new and traditional ways to keep our community connected throughout the COVID restrictions” Danielle Wilding Forbes, Community Engagement Manager said.

  Update re COVID-19 Impact on Belong Blue Mountains Services  

Friday 20th March 2020 - Belong Blue Mountains

The current COVID-19 government restrictions mean that we are required to temporarily suspend our community activities and events program, and have changed our Volunteer Visitor programs to phone services, but our doors are still open and here to support you. All of our other services are continuing, and we are working on new ways create community connections and support each other so we can get through the next few months together.  View the PDF document for more details. 

  How to access local community services during COVID-19  

Thursday 2nd April 2020 - Mountains Community Resource Network

With the current COVID-19 situation, community service organisations across the Blue Mountains have needed to make critical changes in the way services are provided to the community.  Organisations have either closed their doors completely to face-to-face contact or put in place strict hygenic and physical distancing measures to ensure the safety of staff, clients and the community at large.  However, most are in the process of implementing more innovative means of service delivery.  View the BM Community Services Delivery Arrangements during COVID-19 Restrictions PDF.



Here is a list of other useful community contacts in the Blue Mountains with links to their websites.  Please also view the PDFs below for a more comprehensive community services list.  If you can't find what you need, or would like help or support to contact other services, please contact us.



National Coronavirus Helpline - Department of Health coronavirus information phone service operating 24 hours 7 days a week -  t. 1800 020 080

Australian Government Website - for the latest information about coronavirus and the Government's response

Services Australia Website - Information and services to help you if you’re affected by coronavirus or looking for more details.

Department of Social Services Website - for information on financial and emergency support regarding coronavirus

Older Persons Advocacy Network - phone service to discuss concerns about COVID-19 available weekdays from 8am to 8pm - t. 1800 237 981


Blue Mountains Aboriginal Culture & Resource Centre - family and elder support, information, referral, cultural activities and more - t. 02 4782 6569

Closing the Gap Health Program for Aboriginal & Torres Straight Islander People - Nepean Community & Neighbourhood Services - t. 02 4706 0299



My Aged Care is an Australian Government website and national phone line assisting older people, their families and carers by providing access to up-to-date information on aged care programs and services - t. 1800 200 422

Ageing & Disability Abuse Helpline - a free, confidential helpline offering information, advice and referrals for people who experience, witness or suspect abuse of the elderly or people with a disability  - t. 1800 628 221


Step by Step Recovery Support Service - for those affected by bush fires and other emergency events - Gateway Family Services - t. 1300 316 746

Blue Mountains City Council Bush Fire & Disaster Recovery - information and support services for those affected by bush fire or disaster - t. 4780 5000

Lifeline Bushfire Recovery - confidential crisis support and information for people affected by bush fires and their family and friends - t. 13 43 57



Thrive Family Services - practical support, emergency relief, drop in, family work, parenting support for families with children -  t. 02 4782 1555

Gateway Family Services - emergency relief, drop in, playgroups, family work, parenting support for families with children - t. 02 4720 6500

MOCS - Mountains Outreach Community Service - occasional care, supported playgroups, mobile minder, parenting support - t. 02 4758 6811 

Parent Line - free confidential counselling for parents - t. 1300 130 052

Kids Helpline - free confidential counselling for 5 - 25yrs - t. 1800 551 800

Child Protection Helpline - to discuss and report a child at risk - t. 132 111



Dare Disability Support - for people with a disability, community inclusion, supported accommodation, supported employment - t. 02 4751 5266

Lifestart Co-operative - support for children and young people living with a disability aged 0 to 24 yrs, inc. playgroups and therapy - t. 1800 953 390



Blue Mountains Food Services - Meals on Wheels and other services for frail elderly, people with disabilities, mental health and carers - t. 02 4759 2811

Gateway Family Services - emergency assistance for individuals and families, food and essentials, utility bills, information and referrals - t. 02 4720 6500



Wesley Financial Counselling - free financial counselling services for people who find themselves under financial stress. t. 1300 827 638

Elizabeth Evatt Community Legal Centre - provides free legal advice for the Blue Mountains community - t. 4704 0207 or 1300 363 967 



Wentworth Community Housing - provides affordable, rental housing and other assistance to eligible people in the Blue Mountains - t. 02 4777 8000

Link2Home - homelessness information and referral telephone service open 24 hours a day, 7 days a week - t. 1800 152 152

Blue Mountains Tenants Advice and Advocacy Service - free confidential service to assist Blue Mountains tenants - t. 02 4704 0201 

Platform Youth Services - support for young people aged 12 to 25 in the Blue Mountains who are homeless or worried about it - t. 02 4760 0800



Pink Mountains - online information guide for LGBTI people, their friends and supporters, living in or visiting the Blue Mountains

The Gender Centre - services to support transgender, gender questioning and gender diverse people to make informed choices - t. 02 9519 7599



Blue Mountains Women's Health & Resource Centre - providing health and support services, groups and activities for women - t. 02 4782 5133

Mental Health Line - a 24-hour mental health telephone access service for assessment and referrals - t. 1800 011 511

Lifeline - 24 hour crisis support and suicide prevention service - t. 131 114

Beyond Blue - provides information and support to help everyone in Australia achieve their best possible mental health - t. 1300 22 4636



Great Community Transport - flexible small group transport for eligible Blue Mountains residents who can’t drive or use other services - t. 02 4759 2403


MYST Mountains Youth Services Team - assistance for young people aged 12 to 24 who are suffering homelessness or hardship - t. 02 4754 5125

Platform Youth Services - support for young people aged 12 to 25 in the Blue Mountains who are homeless or worried about it - t. 02 4760 0800

Headspace - counselling for young people aged 12 to 25 with health, education, employment, drug and alcohol concerns - t. 02 4720 880

 For a more extensive list of Blue Mountains Community Services, view and download the service guides as PDFs here >


These Belong Blue Mountains publications provide an insight into the work we do - they can be viewed and downloaded as PDFs here.